- Cininfo app is a commercial app by Cininfo Tech Private Limited (“Cininfo“) Cininfo and operates various social media pages, websites and mobile applications (“Cininfo Platform“). The Cininfo Platform (including any mobile based applications, website and web applications) is provided by Cininfo either directly or through its affiliates. Through the Cininfo Platform any person with a verified account (“User”) can, through the Cininfo Platform, access and participate in the services provided by Cininfo.
- A User accessing the Cininfo Platform shall be bound by these Terms of Service, and all other rules, regulations and terms of use referred to herein or provided by Cininfo in relation to any services provided via the Cininfo Platform (“Cininfo Services”), including but not limited to:
- Cininfo shall be entitled to modify these Terms of Service, rules, regulations and terms of use referred to herein or provided by Cininfo in relation to any Cininfo Services, at any time, by posting the same on the Cininfo Platform. Use of the Cininfo Platform and Cininfo Services constitutes the User’s acceptance of such modified Terms of Service, rules, regulations and terms of use referred to herein or provided by Cininfo in relation to any Cininfo Services, as may be amended from time to time. Cininfo may, at its sole discretion, also notify the User of any change or modification in these Terms of Service, rules, regulations and terms of use referred to herein or provided by Cininfo, by way of sending an email to the User’s registered email address or posting notifications in the User accounts or through any other mode of communication. The User may then exercise the options provided in such an email or notification to indicate non-acceptance of the modified Terms of Service, rules, regulations and terms of use referred to herein or provided by Cininfo. If such options are not exercised by the User within the time frame prescribed in the email or notification, the User will be deemed to have accepted the modified Terms of Service, rules, regulations and terms of use referred to herein or provided by Cininfo.
- Certain Cininfo Services being provided on Cininfo may be subject to additional rules and regulations set down in that respect. To the extent that these Terms of Service are inconsistent with the additional conditions set down, the additional conditions shall prevail.
- Cininfo may, at its sole and absolute discretion:
- Restrict, suspend, or terminate any User’s access to all or any part of the Cininfo Platform or Cininfo Services;
- Change, suspend, or discontinue all or any part of the Cininfo Platform or Cininfo Services;
- Reject, move, or remove any material that may be submitted by a User;
- Move or remove any content that is available on the Cininfo Platform;
- Deactivate or delete a User’s account and all related information and files on the account;
- Establish general practices and limits concerning use of Cininfo Platform;
- Assign its rights and liabilities to all User accounts hereunder to any entity (post such assignment intimation of such assignment shall be sent to all Users to their registered email ids).
- In the event any User breaches, or Cininfo reasonably believes that such User has breached these Terms of Service, or has illegally or improperly used the Cininfo Platform or Cininfo Services, Cininfo may, at its sole and absolute discretion, and without any notice to the User, restrict, suspend or terminate such User’s access to all or any part of the Cininfo Platform, deactivate or delete the User’s account and all related information on the account, delete any content posted by the User on Cininfo and further, take technical and legal steps as it deems necessary.
- If Cininfo charges its Users a platform fee in advance in respect of any Cininfo Services, Cininfo shall, without delay, repay such platform fee in the event of suspension or removal of the User’s account or Cininfo Services on account of any negligence or deficiency on the part of Cininfo, but not if such suspension or removal is effected due to:
- any breach or inadequate performance by the User of any of these Terms of Service; or
- any circumstances beyond the reasonable control of Cininfo.
- By accepting these Terms of Service Users are providing their consent to receiving communications such as announcements, administrative messages and advertisements from Cininfo or any of its partners, licensors or associates.
Participation
- To access Cininfo Services, the User shall be required to provide personal information which may include (but is not limited to) valid mobile number, email address, identity proof, professional qualifications, etc. While Cininfo does not tolerate or allow for discrimination on the basis of gender, certain aspects such as job postings might be gender specific and might be available only to persons of a certain gender. The User understands and acknowledges that such stipulations as to gender specifications for a certain job are not mandated by Cininfo and that such stipulation is made by other Users of the Cininfo Services.
- By agreeing to these Terms of Service and while applying for a job through the Cininfo Platform, Users undertake that all information shared will at all times be accurate and not be misleading. The User understands and acknowledges that any incorrect information or misrepresentations made by the User will affect the efficacy of the Cininfo Platform and Cininfo Services and that Cininfo shall have the right to suspend the User’s account if it is found that the information shared by the User is false or misleading.
- For Users availing our jobs platform, the job applications by the Users on the Cininfo Platform shall remain active only for a fixed period of 60 (sixty) days from the date of application to the job posts and upon the expiry of the said period of 60 (sixty) days, such job applications shall be archived (“Archived Job Applications”). The potential employers shall not have access to the list of such Users or to the Archived Job Applications upon the expiry of 60 (sixty) days. The Users, however, may re-apply to a job post (if still active) after the expiry of 60 (sixty) days from the date such User made their first application to the same job post. Cininfo may vary or amend these time periods or specify other terms and conditions from time to time without advance notice to the User.
Intellectual Property
- The intellectual property rights (“Intellectual Property Rights”) in all software underlying the Cininfo Platform and the Cininfo Services and material published on the Cininfo Platform, including (but not limited to) software, advertisements, content (whether written, audio and/or visual), videos, recordings, photographs, graphics, images, illustrations, graphs, charts, marks, logos, audio or video clippings, animations etc. is owned by Cininfo Tech Private Limited, its affiliates, partners, licensors and/or associates. Users shall not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on Cininfo either in whole or in part without express written license from Cininfo.
- The Cininfo Platform, including its general layout, look and feel, design, information, content and other materials available thereon, is exclusively owned by Cininfo Tech Private Limited and protected by copyright, trademark, and other intellectual property laws. Cininfo is a registered trademark owned exclusively by Cininfo Tech Private limited. Users have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site (including its mobile applications):
- copy, transfer, adapt, modify, distribute, transmit, display, create derivative works, publish or reproduce it, in any manner;
- reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization;
- remove any copyright notice, identification or any other proprietary notices;
- use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Site;
- attempt to gain unauthorized access to, interfere with, damage or disrupt the Site or the computer systems or networks connected to the Site;
- circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Site;
- use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses the Site to monitor, extract, copy or collect information or data from or through the Site, or engage in any manual process to do the same,
- introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems,
- use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ enjoyment of the Site or
- access or use the Site in any way not expressly permitted by these Terms of Service. Users also agree not to permit or authorize anyone else to do any of the foregoing.
Except for the limited right to use the Cininfo Platform according to these Terms of Service, Cininfo owns all right, title and interest in and to the Cininfo Platform (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We reserve all rights in connection with the Site and its content including, without limitation, the exclusive right to create derivative works.
- Users are solely responsible for all materials (whether publicly or privately transmitted) that they upload, post, e-mail, transmit, or otherwise make available to and via the Cininfo Platform (“User’s Content“). Each User represents and warrants that they own all Intellectual Property Rights in the User’s Content and that no part of the User’s Content infringes any third-party rights. Users further confirm and undertake to not display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights of any third party on the Cininfo Platform, without written authorization from such third party. Users agree to indemnify and hold harmless Cininfo, its directors, employees, affiliates and assigns against all costs, damages, loss and harm including towards litigation costs and counsel fees, in respect of any third party claims that may be initiated including for infringement of Intellectual Property Rights arising out of such display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on the Cininfo Platform, by such User or through the User’s commissions or omissions.
- Users hereby grant to Cininfo and its affiliates, partners, licensors and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, and/or publish User’s Content for any of the following purposes:
- displaying User’s Content on Cininfo
- distributing User’s Content, either electronically or via other media, to potential candidates, and/or
- storing User’s Content in a remote database accessible by end users, for a charge.
- This license shall apply to the distribution and the storage of User’s Content in any form, medium, or technology.
- All names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on the Cininfo Platform belonging to any person (including a User), entity or third party are recognized as proprietary to the respective owners and any claims, controversy or issues against these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly addressed to the respective parties under notice to Cininfo.
Third Party Sites, Services and Products
- Links to other Internet sites or mobile applications owned and operated by third parties may be provided via the Cininfo Platform. The User’s use of each of those sites is subject to the conditions, if any, posted by those sites. Cininfo does not exercise control over any Internet sites or mobile applications apart from the Cininfo Platform and cannot be held responsible for any content residing in any third-party Internet site or mobile application. Cininfo’s inclusion of third-party content or links to third-party Internet sites or mobile applications is not an endorsement by Cininfo of such third-party Internet site or mobile application.
Privacy Policy
- All information collected from Users, such as registration (including but not limited to email addresses, mobile phone numbers, government identity documentation) and payment information, is subject to Cininfo’s Privacy Policy which is available at Privacy Policy.
- We may share all such information that we have in our possession in accordance with our Privacy Policy.
- You hereby agree and acknowledge that you will use the information shared with you only for the purpose of availing the Services. You shall not use such information for any personal or other business purposes. In the event you are found to be misusing the information shared with you, we shall, at our sole discretion, delete your account with immediate effect and you will be blocked from using/ accessing Cininfo Platform in future.
User Conduct
- Users agree to abide by these Terms of Service and all other rules, regulations and terms of use of the Cininfo Platform and Cininfo Services. In the event User does not abide by these Terms of Service and all other rules, regulations and terms of use, Cininfo may, at its sole and absolute discretion, take necessary remedial action, including but not limited to:
- restricting, suspending, or terminating any User’s access to all or any part of the Cininfo Platform and Cininfo Services;
- deactivating or deleting a User’s account and all related information and files on the account. Any amount remaining unused in the User’s account on the date of deactivation or deletion shall be transferred to the User’s bank account on record with Cininfo subject to a processing fee (if any) applicable on such transfers as set out herein.
- Users agree to provide true, accurate, current and complete information at the time of registration and at all other times (as required by Cininfo). Users further agree to update and keep updated their registration information and other information as may be required by Cininfo.
- A User shall not register or operate more than one User account with Cininfo.
- Users agree to ensure that they can receive all communication from Cininfo either by email, SMS, Whatsapp or any other mode of communication from Cininfo. Cininfo shall not be held liable if any any communication sent to the User by Cininfo remains unread by the User.
- Any password issued by Cininfo to a User may not be revealed to anyone else. Users may not use anyone else’s password. Users are responsible for maintaining the confidentiality of their accounts and passwords. Users agree to immediately notify Cininfo of any unauthorized use of their passwords or accounts or any other breach of security.
- Users agree to exit/log-out of their accounts at the end of each session. Cininfo shall not be responsible for any loss or damage that may result if the User fails to comply with these requirements.
- Users agree not to use cheats, exploits, automation, software, bots, hacks or any unauthorized third-party software designed to modify or interfere with the Cininfo Services and/or Cininfo experience or assist in such activity.
- Users agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying the Cininfo Platform or Cininfo’s Services.
- Users agree that without Cininfo’s express written consent, they shall not modify or cause to be modified any files or software that are part of Cininfo’s Services or the Cininfo Platform.
- Users agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support the Cininfo Platform or Cininfo’s Services (each a “Server”); or (2) the enjoyment of Cininfo Services by any other User or person.
- Users agree not to institute, assist or become involved in any type of attack, including without limitation to distribution of a virus, denial of service, or other attempts to disrupt Cininfo Services or any other person’s use or enjoyment of Cininfo Services.
- Users shall not attempt to gain unauthorised access to User accounts, Servers or networks connected to the Cininfo Platform or Cininfo Services by any means other than the User interface provided by Cininfo, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that underlies or is part of the Cininfo Platform or Cininfo Services.
- A User shall not publish any content that is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.
- Without limiting the foregoing, Users agree not to use Cininfo for any of the following:
- To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;
- To harass, stalk, threaten, or otherwise violate any legal rights of other individuals;
- To publish, post, upload, e-mail, distribute, or disseminate (collectively, “Transmit”) any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content;
- To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person’s computer, Cininfo, any software, hardware, or telecommunications equipment;
- To advertise, offer or sell any goods or services for any commercial purpose on Cininfo including but not limited to multi-level marketing for a third party, promoting business of a third party, selling financial products such as loans, insurance, promoting demat account openings, without the express written consent of Cininfo;
- To download any file, recompile or disassemble or otherwise affect our products that you know or reasonably should know cannot be legally obtained in such manner;
- To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material;
- To restrict or inhibit any other User from using and enjoying any public area within our sites;
- To collect or store personal information about other Users;
- (x)To mine information from the Cininfo Platform;
- To interfere with or disrupt the Cininfo and/or the Cininfo Platform, Cininfo servers, or Cininfo networks;
- To impersonate any person or entity, including, but not limited to, a representative of Cininfo, or falsely state or otherwise misrepresent User’s affiliation with a person or entity;
- To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through Cininfo or to manipulate User’s presence on the Cininfo Platform;
- To take any action that imposes an unreasonably or disproportionately large load on Cininfo’s infrastructure;
- To engage in any illegal activities.
- To engage in any action that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation.
- If a User chooses a username that, in Cininfo’s considered opinion is obscene, indecent, abusive or that might subject Cininfo to public disparagement or scorn, or a name which is an official team/league/franchise names and/or name of any sporting personality, as the case may be, Cininfo reserves the right, without prior notice to the User, to restrict usage of such names, which in Cininfo’s opinion fall within any of the said categories and/or change such username and intimate the User or delete such username and posts from Cininfo, deny such User access to Cininfo, or any combination of these options.
- Unauthorized access to the Cininfo Platform is a breach of these Terms of Service, and a violation of the law. Users agree not to access the Cininfo Platform by any means other than through the interface that is provided by Cininfo via the Cininfo Platform for use in accessing the Cininfo Platform. Users agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of the Cininfo Platform, Cininfo Services or any information available for access through the Cininfo Platform or Cininfo Services, except those automated means that Cininfo has approved in advance and in writing.
- Use of the Cininfo Platform is subject to existing laws and legal processes. Nothing contained in these Terms of Service shall limit Cininfo’s right to comply with governmental, court, and law-enforcement requests or requirements relating to Users’ use of Cininfo.
- Persons below the age of eighteen (18) years are not allowed to register with the Cininfo Platform. All persons interested in becoming Cininfo Users might be required by Cininfo to disclose their age at the time of getting access to the Cininfo Platform. If a person declares a false age, Cininfo shall not be held responsible and such person shall, in addition to forfeiting any and all rights over their Cininfo account, shall indemnify and hold Cininfo, its Directors, officers, employees, agents, affiliates harmless of any and all losses that may be suffered by Cininfo its Directors, officers, employees, agents, affiliates by virtue of such false declaration being made. In case the person making the false declaration is below the age of 18 such person’s legal guardians shall indemnify and hold Cininfo, its Directors, officers, employees, agents, affiliates harmless of any and all losses that may be suffered by Cininfo its Directors, officers, employees, agents, affiliates by virtue of such false declaration having been made by said person.
- Cininfo may not be held responsible for any content contributed by Users on the Cininfo Platform.
Eligibility
- The Cininfo Platform is open only to persons above the age of 18 years.
- The Cininfo Platform is open only to persons, currently residing in India.
- Persons who wish to participate must have a valid email address and/or mobile phone number.
- Cininfo may on receipt of information bar a person from accessing their Cininfo account if such person is found to be in violation of any part of these Terms of Service or any other rules, regulations, instructions or guidelines pertaining to the Cininfo Services specified by Cininfo from time to time.
- Only those Users who have successfully registered on the Cininfo Platform shall be eligible to access Cininfo Services.
Dispute and Dispute Resolution
- If any dispute arising out of, or in connection with, the Cininfo Services provided by Cininfo via the Cininfo Platform, the construction, validity, interpretation and enforceability of these Terms of Service, or the rights and obligations of the User(s) or Cininfo, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below arises between the User(s) and Cininfo (“Dispute”), the disputing parties hereto shall endeavor to settle such Dispute amicably. The attempt to bring about an amicable settlement shall be considered to have failed if not resolved within 30 (thirty) days from the date of communicating the Dispute in writing.
- If the parties are unable to amicably settle the Dispute as mentioned above, any party to the Dispute shall be entitled to serve a notice invoking Arbitration. The Dispute shall be referred to and finally resolved by arbitration. The Arbitration shall be conducted by an Arbitral Tribunal consisting of a sole arbitrator in accordance with the Rules of the Delhi International Arbitration Centre (“DIAC Rules”), which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be New Delhi. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. The law governing the arbitration agreement shall be Indian Law.
- Nothing shall preclude any party from seeking interim or permanent equitable or injunctive relief, or both, from the competent courts at New Delhi, having jurisdiction to grant relief on any Disputes. The pursuit of equitable or injunctive relief shall not be a waiver of the duty of the Parties to pursue any remedy (including for monetary damages) through the arbitration described herein. The arbitration award will be final and binding on the Parties.
Release and Limitations of Liability
- Users shall access the Cininfo Services provided via the Cininfo Platform voluntarily and at their own risk. Cininfo shall, under no circumstances be held responsible or liable on account of any loss or damage sustained by Users or any other person or entity during the course of access to the Cininfo Platform.
- By accessing the Cininfo Platform and Cininfo Services provided therein, Users hereby release from and agree to indemnify Cininfo, and/or any of its directors, employees, partners, associates and licensors, from and against all liability, cost, loss or expense arising out their access of the Cininfo Platform and the Cininfo Services including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission on their part, or otherwise.
- Cininfo accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself or third parties in relation to the data/information collated and published on the Cininfo Platform.
- Users shall be solely responsible for any consequences which may arise due to their access of Cininfo Services by conducting an illegal act or due to non-conformity with these Terms of Service and other rules and regulations in relation to Cininfo Services, including provision of incorrect personal details. Users also undertake to indemnify Cininfo and their respective officers, directors, employees and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis for any loss/damage suffered by Cininfo on account of such act on the part of the Users.
- Users shall indemnify, defend, and hold Cininfo harmless from any third party/entity/organization claims arising from or related to such User’s engagement with the Cininfo Platform. In no event shall Cininfo be liable to any User for acts or omissions arising out of or related to User’s engagement with the Cininfo Platform.
- In consideration of Cininfo allowing Users to access the Cininfo Platform, to the maximum extent permitted by law, the Users waive and release each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against Cininfo, its respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) arising out of the provision of Cininfo Services.
Disclaimers
- Your use of the cininfo platform, content and any services or items obtained through the cininfo platform is at your own risk. The site, its content and any services or items obtained through the cininfo platform are provided on an “As is” and “As available” basis, without any warranties of any kind, either express or implied. Neither cininfo nor any person associated with cininfo makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the cininfo platform. The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.
- To the extent permitted under law, neither Cininfo nor its parent/holding company, subsidiaries, affiliates, directors, officers, professional advisors, employees shall be responsible for the deletion, the failure to store, the mis-delivery, or the untimely delivery of any information or material relating to the Cininfo Services.
- To the extent permitted under law, Cininfo shall not be responsible for any harm resulting from downloading or accessing any information or material, the quality of servers, products, Cininfo Services or sites.
- Any material accessed, downloaded or otherwise obtained through the Cininfo Platform is done at the User’s discretion, competence, acceptance and risk, and the User will be solely responsible for any potential damage to User’s computer system or loss of data that results from a User’s download of any such material.
- Cininfo shall make best endeavours to ensure that the Cininfo(s) is error-free and secure, however, neither Cininfo nor any of its partners, licensors or associates makes any warranty that:
- the Cininfo Platform will meet Users’ requirements,
- Cininfo Platform will be uninterrupted, timely, secure, or error free
- the results that may be obtained from the use of Cininfo Platform will be accurate or reliable; and
- the quality of any products, Cininfo Services, information, or other material that Users purchase or obtain through the Cininfo Platform will meet Users’ expectations.
- In case Cininfo discovers any error, Cininfo reserves the right (exercisable at its discretion) to rectify the error in such manner as it deems fit, including through a set-off of the erroneous payment from amounts due to the User or deduction from the User’s account of the amount of erroneous payment. In case of exercise of remedies in accordance with this clause, Cininfo agrees to notify the User of the error and of the exercise of the remedy(ies) to rectify the same.
- To the extent permitted under law, neither Cininfo nor its partners, licensors or associates shall be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use our sites, even if Cininfo has been advised of the possibility of such damages.
- Any Cininfo Services being hosted or provided, or intended to be hosted on the Cininfo Platform and requiring specific permission or authority from any statutory authority or any state or the central government, or the board of directors shall be deemed cancelled or terminated, if such permission or authority is either not obtained or denied either before or after the availability of the relevant Cininfo Services are hosted or provided.
- To the extent permitted under law, in the event of suspension or closure of any Cininfo Services Users shall not be entitled to make any demands, claims, on any nature whatsoever.
Grievance Redressal Mechanism
- In case a User has any complaints or grievance pertaining to (i) any Content that a User believes violates these Terms (other than an infringement of Intellectual Property Rights), (ii) Users’ access to the Cininfo Platform or (iii) any Content which a User believes is, prima facie, in the nature of any material which is obscene, defamatory towards the complainant or any person on whose behalf such User is making the complaint, or is in the nature of impersonation in an electronic form, including artificially morphed images of such individual, please share the same with us by writing to: info@cininfo.in
- In the complaint or grievance, the User shall include the following information:
- Name and contact details: name, address, contact number and email address;
- Relation to the subject matter of the complaint, i.e. complainant or person acting on behalf of an affected person;
- The name and age of the person aggrieved or affected by the subject matter of the complaint, in case the User is acting on behalf of such person and a statement that the User is authorised to act on behalf of such person and to provide such person’s personal information to Cininfo in relation to the complaint/grievance;
- Description of the complaint or grievance with clear identification of the Content in relation to which such complaint or grievance is made;
- A statement that the User believes, in good faith, that the Content violates these Terms and Conditions;
- A statement that the information provided in the complaint or grievance is accurate.
- Cininfo respects the Intellectual Property Rights of others. All names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on the Cininfo Platform belonging to any person (including User), entity or third party are recognized as proprietary to the respective owners. Users are requested to send Cininfo a written notice/ intimation if Users notice any act of infringement on the Cininfo Platform, which must include the following information:
- A clear identification of the copyrighted work allegedly infringed;
- A clear identification of the allegedly infringing material on the Cininfo Platform;
- Contact details: name, address, e-mail address and phone number;
- A statement that the User believes, in good faith, that the use of the copyrighted material allegedly infringed on the Cininfo Platform is not authorized by the User’s agent or the law;
- A statement that the information provided in the notice is accurate and that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed;
- User’s signature or a signature of the User’s authorized agent.
- The aforesaid notices can be sent to the Company by email at info@cininfo.in
- On receiving such complaint, grievance or notice, Cininfo reserves the right to investigate and/or take such action as Cininfo may deem appropriate. Cininfo may reach out to the User to seek further clarification or assistance with the investigation, or verify the statements made in the complaint, grievance or notice, and the User acknowledges that timely assistance with the investigation would facilitate the redressal of the same.
- The Grievance Officer identified above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws. The Company reserves the right to replace the Grievance Redressal Officer at its discretion through publication of the name and title of such replacement on the website, which replacement shall come into effect immediately upon publication.